FAQs
Product
Individual product pages for pet supplies have lots of useful information including photos, features, care instructions, and size guides. In addition, you can also find the care instructions on the item(s) themselves. If you are unable to find it, please feel free to contact us.
Most of our pet supplies are machine washable but you should always refer to the garment label to ensure the best possible care. We recommend hanging to dry when possible.
Sizing & Fit
If your pet is in between sizes, go with the larger size. We also recommend prioritizing the chest measurement over the neck and back measurements.
Training
In general, our products are suitable for pets of different age groups. However, for very young pets (such as puppies and kittens that have just been weaned) or elderly pets with mobility issues, we recommend checking the product details page for specific age recommendations to ensure the safety and comfort of your pet during training.
The time it takes for a pet to get used to the product varies depending on the pet’s personality and the type of product. Some pets may adapt in a few days, while others may take a week or two. As long as you persist in scientific training with patience, your pet will gradually accept the product.
Customer Service
Contact me in the following way
Business Name: Supeter